IAG client endpoint system requirements
Applies To: Intelligent Application Gateway (IAG)
Whale Communications Intelligent Application Gateway (IAG) 2007 provides client components that can be installed on a range of diverse client endpoints. These components control how client endpoints connect to IAG sites and the IAG features and functionality available to them. The following sections describe the endpoint prerequisites for installing and running IAG client endpoint components.
Operating system prerequisites
| Operating System | IAG 2007 Service Pack 1 | IAG 2007 Service Pack 2 | IAG 2007 Service Pack 2 Update 3 | eGap 3.6x |
|---|---|---|---|---|
Windows XP 32-bit |
Yes |
Yes |
Yes |
Yes |
Windows XP 64-bit |
No |
No |
No |
No |
Windows Vista 32-bit |
Yes |
Yes |
Yes |
Yes (from eGap 3.6 SP1) |
Windows Vista 64-bit |
No |
No |
Yes |
No |
Windows 7 32-bit |
No |
No |
Yes |
No |
Windows 7 64-bit |
No |
No |
Yes |
No |
Windows Server 2003 32-bit |
Yes |
Yes |
Yes |
Yes |
Windows Server 2003 64-bit |
No |
No |
No |
No |
Windows Server 2008 32-bit |
Yes |
Yes |
Yes |
Yes |
Windows Server 2008 64-bit |
No |
No |
Yes |
No |
Mac OX X 10.3+ (PowerPC and Intel) 32-bit only |
Partial |
Yes |
Yes |
Partial |
Linux (RPM-based Linux distributions: Red Hat Enterprise 4 and 5, Fedora Core 5 and up. Debian Linux distributions; Debian 4 and up, Ubuntu 6.10 and up) 32-bit only |
Partial |
Yes |
Yes |
Partial |
Windows Mobile 2003 |
No endpoint components available |
No endpoint components available |
No endpoint components available |
No endpoint components available |
Windows Mobile 2005 |
No endpoint components available |
No endpoint components available |
No endpoint components available |
No endpoint components available |
Windows Mobile 6.x |
No endpoint components available |
No endpoint components available |
No endpoint components available |
No endpoint components available |
Browser prerequisites
| Browser | IAG 2007 Service Pack 1 | IAG 2007 Service Pack 2IAG 2007 Services Pack 2 | IAG 2007 Services Pack 2 Update 3 | eGap 3.6.x |
|---|---|---|---|---|
Internet Explorer 6.0 |
Yes |
Yes |
Yes |
Yes |
Internet Explorer 7.0 |
Yes |
Yes |
Yes |
Yes (from eGap 3.6 SP1) |
Internet Explorer 8.0 |
No |
No |
Yes |
No |
Mozilla family: Netscape Navigator 7.1.x; Netscape Navigator 7.2.x; Mozilla 1.7.x; Firefox 1.0.x; Camino 0.83 |
Yes |
Yes |
Yes |
Yes |
Firefox 2.0.x; 3.0.x |
Partial |
Yes |
Yes |
Partial |
Safari 1.2.4; Safari 1.3; Safari 2.0 |
Yes |
Yes |
Yes |
Yes |
Safari 3.0.x |
Partial |
Yes |
Yes |
Partial |
Endpoint component prerequisites
| Endpoint component | IAG 2007 Service Pack 1 | IAG 2007 Service Pack 2 | IAG 2007 Service Pack 2 Update 3 | eGap 3.6.x |
|---|---|---|---|---|
Endpoint Detection component (Active X) |
Yes |
Yes |
Yes |
Yes |
Endpoint Detection component (Java) |
No |
Yes |
Yes |
No |
Attachment Wiper component (ActiveX) |
Yes |
Yes |
Yes |
Yes |
Attachment Wiper component (Java) |
No |
Yes |
Yes |
No |
SSL Tunneling component via port forwarding (Windows XP support) |
Yes |
Yes |
Yes |
Yes |
SSL Tunneling component via port forwarding (Mac/Linux support) |
Yes |
Yes |
Yes |
Yes |
SSL Tunneling component via port forwarding (Windows Vista 32-bit support) |
Yes |
Yes |
Yes |
Yes |
SSL Tunneling component via port forwarding (Windows Vista 64-bit support) |
No |
No |
Yes |
No |
SSL Tunneling component via port forwarding (Windows 7.0 32-bit support) |
No |
No |
Yes |
No |
SSL Tunneling component via port forwarding (Windows 7.0 64-bit support) |
No |
No |
Yes |
No |
SSL Tunneling component via socket forwarding (Windows XP support) |
Yes |
Yes |
Yes |
Yes |
SSL Tunneling component via socket forwarding (Windows Vista 32-bit support) |
Yes |
Yes |
Yes |
Yes (from eGap 3.6 SP1) |
SSL Tunneling component via socket forwarding (Windows Vista 64-bit support) |
No |
No |
No |
No |
SSL Tunneling component via socket forwarding (Windows 7.0 32-bit support) |
No |
No |
Yes |
No |
SSL Tunneling component via socket forwarding (Windows 7.0 64-bit support) |
No |
No |
Yes |
No |
SSL Tunneling component via socket forwarding (Mac/Linux support) |
No |
No |
No |
No |
Tunneling via Network Connector (Windows XP support) |
Yes |
Yes |
Yes |
Yes |
Tunneling via Network Connector (Windows Vista 32-bit support) |
Yes |
Yes |
Yes |
Yes (from eGap 3.6 SP1) |
Tunneling via Network Connector (Windows Vista 64-bit support) |
No |
No |
Yes |
No |
Tunneling via Network Connector (Mac/Linux support) |
No |
No |
No |
No |
Tunneling via Network Connector (Windows 7.0 32-bit support) |
No |
No |
Yes |
No |
Tunneling via Network Connector (Windows 7.0 64-bit support) |
No |
No |
Yes |
No |
Notes
IAG ActiveX client components are supported only on client endpoints running Windows operating systems with an Internet Explorer browser. For online installation, the browser must be configured to enable the download and running of signed ActiveX objects.
The Whale Component Manager ActiveX object installs the other client components. For initial online installation of Whale Component Manager, administrator privileges are required on the client endpoint.
Java client components cannot be installed using offline installation.
For Java client components, when IAG is not running SP2 JRE version 1.4 is required. IAG SP2 requires JRE version 1.5.
In IAG SP2, initial installation of the Endpoint Detection Java applet and the Attachment Wiper Java applet requires administrator privileges on the client endpoint.
There are no specific requirements for the IAG Client Trace and Socket Forwarding Helper components.
Although browsers other than those in the table above may be functional for site access, for full feature functionality only the listed browsers are supported.